Last updated: September 17th, 2017
Cesium ion is owned and operated by Analytical Graphics Inc., “AGI”. We are located at 220 Valley Creek Blvd, Exton, PA 19341.
Why are you reading this?
1. What information we collect and why
Personally identifiable information
We do not collect any more personal information than is reasonably necessary to enable your participation in the activities we offer or to comply with US Government requirements.
- Visitors without an account: no personal information is collected.
- Free version users: the only personal information that we collect or store is the information that you provide when creating your free account, such as your email address and password.
- Paid users: the only personal information that we collect or store is the information that you provide when creating your paid account, such as your name, mailing address, email address, password, the name of your organization and billing information.
- If you contact AGI via email or phone, we collect your name and email address.
Note that your personal information may be retained in residual back-up files that are a function of our network’s back-up systems.
We also use technologies such as cookies and localStorage to store an access token on your browser, which enables us to recognize you and your preferences the next time you log in. This is specifically to enhance your experience and improve our site, products and services.
2. How we use the Information
In addition to creating an account tailored to you, your personal information may be used to operate and maintain our service, as well as to monitor and protect the security and integrity of our service. When you contact us, we may keep a record of your communication to help solve any issues. We may use the email address you provide us to notify you of improvements, changes and new features. You can opt-out of receiving these materials by following the steps contained in the correspondence you would receive from AGI .
We use anonymous information for system administration, auditing the use of cesium.com, and statistical marketing purposes.
3. How we share the Information
We may share your personal information on the basis of a contract with companies, contractors and agents that help us run our business. We require that these parties agree to use reasonable safeguards to protect your personal information. These partners are not permitted to use the personal information they receive from us for their own purposes.
We may share your personal information if we determine that it may be needed or requested to satisfy any applicable governmental law, regulation, investigation by public authorities, or proceeding. Should we receive a request from law enforcement, we will notify you unless prohibited by law.
We may also share your personal information if we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend cesium.com against attacks, or protect the rights, property and safety of AGI, our customers, users and the public.
4. Security and Data Integrity
We take appropriate measures to protect your information from loss, misuse, unauthorized access, alteration, disclosure or destruction. In particular:
- We support encrypted communications through TLS.
- We regularly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
- We actively monitor network activity where possible.
While we try to prevent unauthorized third-party access to personally identifiable information, we cannot completely ensure or warrant the security of the information you transmit, and you agree that you do so at your own risk.
5. Payment Information
No payment instrument numbers will be stored within our systems. We use a reputable PCI-certified third party payment provider to process your payments. Your sensitive information is encrypted and transmitted securely via HTTPS.
6. Children Under 13
cesium.com does not knowingly collect personal information from children under the age of 13. If it comes to our attention that you are under 13, we will immediately terminate your account and delete all data you have shared with us.
7. Access to Your Information
Contact email@example.com to access information that is collected about you. If you believe any of the information needs updating, correcting, amending or deleting, please advise us. We will correct our records upon verification of the requested change. We may decline to process requests that are frivolous, jeopardize the privacy of others, or are extremely impractical.
10. EU-US Privacy Shield
You have the right to limit the use or disclosure of your personal information by writing to us by mail or email, at the addresses provided below, and requesting the limitation or disclosure of your personal information. In accordance with the Data Integrity and Purpose Limitation Principle of the EU-U.S. Privacy Shield, AGI will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.
AGI is also subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC). If you are unable to resolve the matter directly with AGI, after a good faith effort to address it, you may refer a complaint to JAMS , at no cost to you, and we will work with them to resolve your concern. In cases where your complaint has still not been resolved by other means, the Privacy Shield Framework provides the right to invoke binding arbitration as a last resort, as described in Annex I to the Privacy Shield Principles .
If your information is shared onwards on the basis of a contract, that contract will provide the same level of protection as the one guaranteed by the Principles.
AGI complies with the Recourse, Enforcement and Liability Principle through a self-assessment system which includes internal procedures for training our employees about AGI’s privacy policies, disciplining misconduct and reviewing our compliance periodically.
AGI is required to disclose personal information in response to lawful requests by public authorities, including to meet national security, law enforcement, or other public interest requirements.
To learn more about the Privacy Shield program, and to view AGI’s certification, please visit https://www.privacyshield.gov/ . If you have an inquiry regarding our privacy practices in relation to our Privacy Shield certification, we encourage you to contact us at firstname.lastname@example.org.
11. Other International Users
12. California Users
While at this time we do not share any of your personal information with third parties for their direct marketing purposes, if we ever do, we will let you know. If you are a California resident, who has an established business relationship with us, California law allows you to request information regarding the disclosure of your personal information by AGI to third parties for the third parties’ direct marketing purposes. If you wish to do so, you may contact us at the address provided below.
13. Contact Information